Panels

Panels enable you to create a diagrammatic and graphical representation of a business process and activities. You can shape a clear illustration of a system infrastructure or process flow, describing also any relationships between them. Once the panel has been built you can include live data so you can continuously pull information in real time.

The following video tutorial shows you how to create a diagram in the Panels area, then embed alerts and queries.


Create a panel

  1. Select Panels in the navigation panel. If there is any panel already created, click the arrow next to the current panel name and select Create New Panel. If not, click the Create button appearing.



  2. The Panels area contains a palette of common system and process elements on the left and to the right, the drawing area. Drag and drop your diagram components onto the drawing area and arrange them as needed.



  3. Link the objects by selecting a starting element, clicking the arrow, and dragging the connection line to the end element.



  4. In the toolbar above the drawing area, you can enter a name for the panel and access a set of tools to help you work with it. When an element is selected, the properties area appears to the right of the drawing area to allow you to format the element in the panel. 



  5. Select the Create button above the properties area to save the panel.

Add an alert to a panel

  1. Select the object to which you want to link an alert and click the lightning bolt icon that appears above the highlighted object. The Alerts list appears.

    Only alerts that are marked as favorite can be linked to objects in panels. To mark an alert as a favorite, go to Administration → Alerts Configuration. In the Alerts Subscriptions tab, you will see a list of all your alerts. Click the heart icon in the row of the alert you wish to be a favorite.

  2. Click the Assign button next to the alert you want to link to the object.



After the panel has been saved, you can filter the number of alerts by period using the selector above the panel.

Add a query to a panel

Queries can be linked to elements in your panel to provide real-time information about that status of the element.

  1. Select the object in your panel, then click the magnifying glass icon. The Queries list appears.

    The queries to be linked are selected from your favorites list, so make sure to set the one you need as favorite. See the Favorite queries article to learn how to do it.

  2. Select the Assign button of the query you want to link to the panel object.



    There are two types of queries that can be linked to an object:
    • Queries with aggregations - these are added directly to the main object as a static query.



    • Queries with data aggregations - they can be added as a static or live queries. In case of live queries, you can choose which columns you want to hide and the scale you want to use.


      Go to the Aggregations article to learn more about this process.

      After configuring the columns, the live query appears as a table linked to the main object.

About data refresh frequency

When you add a live query to your panel, the Data refresh frequency field appears in the panel toolbar. This field determines what results to display based upon the grouping period defined for the selected query. There are two options:

  • Current periodThis option shows the events generated during the active period. For example, say that the query shows events by 5-minute periods and the current time is 11:12. If you refresh the data by Current Period, the query in the panel will show events from 11:10 to 11:12 (updated every 10s).


  • Last complete periodThis option shows the events generated during the last completed time period. Using the above example, if you refresh the data by Last completed period, the query in the panel will show the events that were generated during the period from 11:05 to 11:10.

Note that data refresh frequency is only available when live queries (that is, queries with data aggregation) are added. If the query is static, this option is not available.

Apply visual settings

The properties area on the right of the panel contains options useful for making your panel easier to understand. Here you can label the elements in your panel, apply colors, fonts, and more.  

  • The Custom data field is used to add an element to the panel that is not available in the default palette. To do this, open the Basic Shapes group in the palette, then drag and drop the Basic Image item to your panel. With this element selected, enter the link to the image you want to appear in the Custom data field.

  • To change the color of one of the objects, click on the object and then go to the right side menu and choose the color.


The following is an example of a panel describing the status of an application and its infrastructure support:

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