Jira delivery methods
This delivery method creates a new issue of a specific type in a Jira project. Create a delivery method for each combination of project key and issue type needed to accommodate the alerts that will trigger Jira issues. For example, you might have one delivery method that creates a Bug type issue in the SEC project key, and another that creates a Task type issue in the NET project key.
To establish a Jira type delivery method:
- Go to Administration → Alerts Configuration → Delivery methods.
- Select JIRA in the left-hand panel, then click the New button. The Create a New Delivery Method window appears.
Enter the required information:
Name A unique name that identifies this specific delivery method. Url The URL of the Jira Cloud site to which alerts will be sent. This follows the format http://<your_domain>.atlassian.net/rest/api/<Jira_API_version>/issue/. Note that if your Jira server is inside a private network you will not receive alerts on your server. Issue Type Specify the Jira issue type for alerts that use this delivery method. Project key Specify the project key under which the alert will be created. The project key is the prefix used for numbering issue in a specific project. Timezone This is the time zone that will be used to calculate when alerts can be sent. This will be applied to the schedule defined in any sending policy that uses this delivery method. Language The language in which to send the alert content. User and Password This is the JIRA server user name and password for communication with the server.
- Click Save.
- To validate the server, a Jira message with a code will be received at the indicated URL. Press the red button on the status bar and introduce the activation code.