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  • The Devo data analytics platform
    • How Devo indexes data
    • How Devo works
    • Key concepts
  • Getting started
    • Sign up and log in
    • Navigating the Devo app
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  • Domain administration
    • Users and roles
      • Managing users
      • Monitoring user activity
      • Managing roles
        • Assign resources to a role
      • Role permissions
      • Role mapping
    • Security credentials
      • Access keys
      • X.509 certificates
      • Authentication tokens
    • Applications gallery
    • Domain preferences
    • User authentication
      • Password
      • SAML
        • Google as an identity provider
        • Okta as an identity provider
        • OneLogin as an identity provider
        • O365/Azure AD as an identity provider
      • OpenID
    • Data processes and feeds
      • Aggregation tasks
      • Injections
      • Permalinks
      • API & OData feeds
  • Sending data to Devo
    • The Devo In-House Relay
      • Installing the Devo Relay
        • Install the Relay on an Ubuntu box (v1.4.2)
        • Install the Relay on a Red Hat or CentOS box (v1.4.2)
        • Install with Docker
      • Configuring the In-House Relay
        • Relay rules
          • Defining a relay rule
          • The 4 predefined relay rules
          • 5 common relay rule scenarios
            • Scenario 1: Apply a fixed tag to all events
            • Scenario 2: Apply a Devo tag based on data found in the inbound event
            • Scenario 3: Filter out unwanted events
            • Scenario 4: Assign dynamic Devo tag using inbound source data
            • Scenario 5: Appending the inbound syslog tag to the outbound Devo tag
          • Using regex in relay rules
        • Customizing In-House Relay settings
        • Managing the relay on the command line
        • Setting up High-Availability with Keepalived (v1.4.2)
        • Relay buffers
      • Relay migration
      • Sending SSL/TLS encrypted events to the Devo relay
      • Relay troubleshooting tips (v1.4.2)
        • Relay troubleshooting tips (v1.4.0)
        • Relay troubleshooting tips (for versions prior to 1.4.0)
    • Event sources
      • Unix-like machines
        • Installing Devo packages for *nix
        • Third-party syslog tools configuration
          • rsyslog
            • Simple sending using rsyslog
            • Secure sending using rsyslog
            • Monitoring files using rsyslog
            • Obsolete legacy format
              • Simple sending using rsyslog (Obsolete legacy format)
              • Secure sending using rsyslog (Obsolete legacy format)
              • Monitoring files using rsyslog (Obsolete legacy format)
          • syslog-ng
            • Simple sending using syslog-ng
            • Secure sending using syslog-ng
            • Monitoring files using syslog-ng
          • syslog/syslogd
        • SELinux configuration conflicts
      • Windows
        • Devo Agent for Windows
        • Configuring WMI for Devo file monitoring
        • NXLog for Windows event collection
      • MacOS X
      • Cloud services
        • AWS S3 Buckets
        • Microsoft Azure
      • Commercial products
      • Custom apps
        • Java apps
          • JDK java.util.logging
          • Scoja client library
          • Sample code
        • Node.js apps
        • Python apps
    • Other data collection methods
      • HTTP endpoint
      • Logstash
      • Fluentd
      • NXLog
    • Uploading log files
    • Devo software
  • Searching data
    • Accessing data tables
      • Run a search using a finder
        • Use a custom finder
          • Create a custom finder
          • Assign a custom finder to a role
          • Edit a custom finder
        • Use the aliased finder
          • Add a query to your aliased finder
      • Run a global search
      • Run a LINQ free text query
      • Run a search with selected columns only
        • Selecting specific columns in LINQ
        • Selecting specific columns with the Finder
        • Selecting unrevealed columns
    • Building a query
      • Data types in Devo
      • Build a query in the search window
        • Filter data
        • Filter column data using the OR selector
        • Create columns
        • Group data
        • Aggregate data
      • Build a query using LINQ
        • LINQ query examples
      • Working with JSON objects in data tables
      • Subqueries
      • Operations reference
        • Aggregation operations
          • Average (avg)
          • Count (count)
          • First (first)
          • First not null (nnfirst)
          • HyperLogLog++ (hllpp)
          • HyperLogLog++ Count Estimation (hllppcount)
          • Last (last)
          • Last not null (nnlast)
          • Maximum (max)
          • Median / 2nd quartile / Percentile 50 (median)
          • Minimum (min)
          • Non-null average (nnavg)
          • Non-null standard deviation (biased) (nnstddev)
          • Non-null standard deviation (unbiased) (nnustddev)
          • Non-null variance (biased) (nnvar)
          • Non-null variance (unbiased) (nnuvar)
          • Percentile 10 (percentile10)
          • Percentile 25 / 1st quartile (percentile25)
          • Percentile 5 (percentile5)
          • Percentile 75 / 3rd quartile (percentile75)
          • Percentile 90 (percentile90)
          • Percentile 95 (percentile95)
          • Standard deviation (biased) (stddev)
          • Standard deviation (unbiased) (ustddev)
          • Sum (sum)
          • Sum Square (sum2)
          • Variance (biased) (var)
          • Variance (unbiased) (uvar)
        • Arithmetic group
          • Absolute value (abs)
          • Addition, sum, plus / Concatenation (add, +)
          • Ceiling (ceil)
          • Cube root (cbrt)
          • Division (div, \)
          • Division remainder (rem, %)
          • Floor (floor)
          • Modulo (mod, %%)
          • Multiplication, product (mul, *)
          • Power (pow)
          • Real division (rdiv, /)
          • Rounding (round)
          • Sign (signum)
          • Square root (sqrt)
          • Subtraction, minus / Additive inverse (sub, -)
        • Conversion group
          • Duration (duration)
          • Format date (formatdate)
          • From base16, b16, hex (from16)
          • From base64, b64 (from64)
          • From UTF8 (fromutf8)
          • From Z85, base85 (fromz85)
          • Human size (humanSize)
          • Make byte array (mkboxar)
          • Parse date (parsedate)
          • Regular expression, regexp (re)
          • Template (template)
          • Timestamp (timestamp)
          • To base16, b16, hex (to16)
          • To base64, b64, hex (to64)
          • To BigInt (bigint)
          • To boolean (bool)
          • To Float (float)
          • To image (image)
          • To Int (int)
          • To IPv4 (ip4)
          • To IPv4 net (net4)
          • To IPv6 (ip6)
          • To IPv6 compatible (compatible)
          • To IPv6 mapped (mapped)
          • To IPv6 net (net6)
          • To IPv6 translated (translated)
          • To MAC address (mac)
          • To string (str)
          • To string (stringify)
          • To UTF8 (toutf8)
          • To Z85, base85 (toz85)
        • Cryptography group
          • MD5 hash function (md5)
          • SHA1 hash function (sha1)
          • SHA256 hash function (sha256)
          • SHA512 hash function (sha512)
        • Date group
          • Day / Day of the month (day)
          • Day of the week (dayofweek)
          • Day of the year (dayofyear)
          • Epoch milliseconds (epoch)
          • Hour (hour)
          • Millisecond (millisecond)
          • Minute (minute)
          • Month (month)
          • Period (period)
          • Second (second)
          • Today (today)
          • Tomorrow (tomorrow)
          • Year (year)
          • Yesterday (yesterday)
        • Flow group
          • Conditional (ifthenelse)
          • Decode, switch (decode)
          • Null value locator (nvl)
        • General group
          • Is not null (isnotnull)
          • Is null (isnull)
        • Geolocation group
          • Coordinates distance (distance)
          • Geocoord (geocoord)
          • Geographic coordinate system (coordsystem)
          • Geohash (geohash)
          • Geohash string (geohashstr)
          • Geolocated Accuracy Radius with MaxMind GeoIP2 (mm2accuracyradius)
          • Geolocated ASN (mmasn)
          • Geolocated ASN with MaxMind GeoIP2 (mm2asn)
          • Geolocated AS Organization Name with MaxMind GeoIP2 (mm2asorg)
          • Geolocated AS owner (mmasowner)
          • Geolocated City (mmcity)
          • Geolocated City with MaxMind GeoIP2 (mm2city)
          • Geolocated Connection Speed (mmspeed)
          • Geolocated connection type with MaxMind GeoIP2 (mm2con)
          • Geolocated Coordinates (mmcoordinates)
          • Geolocated coordinates with MaxMind GeoIP2 (mm2coordinates)
          • Geolocated Country (mmcountry)
          • Geolocated Country with MaxMind GeoIP2 (mm2country)
          • Geolocated ISP (mmisp)
          • Geolocated ISP name with MaxMind GeoIP2 (mm2isp)
          • Geolocated Latitude (mmlatitude)
          • Geolocated Latitude with MaxMind GeoIP2 (mm2latitude)
          • Geolocated Level 1 Subdivision with MaxMind GeoIP2 (mm2subdivision1)
          • Geolocated Level 2 Subdivision with MaxMind GeoIP2 (mm2subdivision2)
          • Geolocated Longitude (mmlongitude)
          • Geolocated Longitude with MaxMind GeoIP2 (mm2longitude)
          • Geolocated Organization (mmorg)
          • Geolocated organization name with MaxMind GeoIP2 (mm2org)
          • Geolocated Postal Code (mmpostalcode)
          • Geolocated Postal Code with MaxMind GeoIP2 (mm2postalcode)
          • Geolocated Region (mmregion)
          • Geolocated Region Name (mmregionname)
          • ISO-3166-1 Continent Alpha-2 Code (continentalpha2)
          • ISO-3166-1 Continent Name (continentname)
          • ISO-3166-1 Country Alpha-2 Code (countryalpha2)
          • ISO-3166-1 Country Alpha-2 Continent (countrycontinent)
          • ISO-3166-1 Country Alpha-3 Code (countryalpha3)
          • ISO-3166-1 Country Latitude (countrylatitude)
          • ISO-3166-1 Country Longitude (countrylongitude)
          • ISO-3166-1 Country Name (countryname)
          • Latitude (latitude)
          • Latitude and longitude coordinates (latlon)
          • Longitude (longitude)
          • Parse geocoord format (parsegeo)
          • Represent geocoord format (reprgeo)
          • Round coordinates (gridlatlon)
        • JSON group
          • Jq evaluation (jqeval)
          • Jq filter compilation (jqcompile)
          • Json value type (label)
          • To json (jsonparse)
        • Logic group
          • And (and)
          • Not (not)
          • Or (or)
        • Mathematical group
          • Arc cosine (acos)
          • Arc sine (asin)
          • Arc tangent (atan)
          • Bitwise AND (band, &)
          • Bitwise left shift (lshift, <<)
          • Bitwise NOT (bnot, ~)
          • Bitwise OR (bor, |)
          • Bitwise right shift (rshift, >>)
          • Bitwise unsigned right shift (urshift, >>>)
          • Bitwise XOR (bxor, ^)
          • Cosine (cos)
          • e (mathematical constant) (e)
          • Exponential: base e (exp)
          • Hyperbolic cosine (cosh)
          • Hyperbolic sine (sinh)
          • Hyperbolic tangent (tanh)
          • Logarithm: base 2 (log2)
          • Logarithm: base 10 (log10)
          • Logarithm: natural / arbitrary base (log)
          • Pi (mathematical constant) (pi)
          • Sine (sin)
          • Tangent (tan)
        • Meta Analysis group
          • Pragma value (pragmavalue)
          • Table name (tablename)
        • Name group
          • Any name matches (anymatches)
          • Glob pattern on names (nameglob)
        • Network group
          • HTTP Status Description (httpstatusdescription)
          • HTTP Status Type (httpstatustype)
          • IP Protocol (ipprotocol)
          • IP Reputation Score (reputationscore)
          • IP Reputation Tags (reputation)
          • IPv4 legal use (purpose)
          • IPv6 host number (host)
          • IPv6 routing number (routing)
          • Is IPv4 (ipip4)
          • Is Private IPv4 (isprivate)
          • Is Public IPv4 (ispublic)
          • Squid Black Lists Flags (sbl)
        • Order group
          • Equal (eq, =)
          • Equal - case insensitive (eqic)
          • Greater or equal (ge, >=)
          • Greater than (gt, >)
          • Less or equal (le, <=)
          • Less than (lt, <)
          • Not equal (ne, /=)
        • Packet group
          • Ethernet destination MAC address (etherdst)
          • Ethernet payload (etherpayload)
          • Ethernet source MAC address (ethersrc)
          • Ethernet status (etherstatus)
          • Ethernet tag (ethertag)
          • EtherType (ethertype)
          • Has Ethernet frame (hasether)
          • Has IPv4 datagram (hasip4)
          • Has TCP segment (hastcp)
          • Has UDP datagram (hasudp)
          • IPv4 destination address (ip4dst)
          • IPv4 differentiated services (ip4ds)
          • IPv4 explicit congestion notification (ip4ecn)
          • IPv4 flags (ip4flags)
          • IPv4 fragment offset (ip4fragment)
          • IPv4 header checksum (ip4cs)
          • IPv4 header length (ip4hl)
          • IPv4 identification (ip4ident)
          • IPv4 payload (ip4payload)
          • IPv4 protocol (ip4proto)
          • IPv4 source address (ip4src)
          • IPv4 status (ip4status)
          • IPv4 time to live (ip4ttl)
          • IPv4 total length (ip4len)
          • IPv4 type of service (ip4tos)
          • TCP ACK (tcpack)
          • TCP checksum (tcpcs)
          • TCP destination port (tcpdst)
          • TCP flags (tcpflags)
          • TCP header length (tcphl)
          • TCP payload (tcppayload)
          • TCP sequence number (tcpseq)
          • TCP source port (tcpsrc)
          • TCP status (tcpstatus)
          • TCP urgent pointer (tcpurg)
          • TCP window size (tcpwin)
          • UDP checksum (udpcs)
          • UDP destination port (udpdst)
          • UDP length (udplen)
          • UDP payload (udppayload)
          • UDP source port (udpsrc)
          • UDP status (udpstatus)
        • Statistical group
          • Approximated estimation (estimation)
          • HyperLogLog++ pack (pack)
          • HyperLogLog++ unpack (unpackhllpp)
        • String group
          • Contains (has, ->)
          • Contains - case insensitive (weakhas)
          • Contains tokens (toktains)
          • Contains tokens - case insensitive (weaktoktains)
          • Edit distance: Damerau (damerau)
          • Edit distance: Hamming (hamming)
          • Edit distance: Levenshtein (levenshtein)
          • Edit distance: OSA (osa)
          • Ends with (endswith)
          • Format number (formatnumber)
          • Hostname public suffix (publicsuffix)
          • Hostname root domain (rootdomain)
          • Hostname root prefix (rootprefix)
          • Hostname root suffix (rootsuffix)
          • Hostname subdomains (subdomain)
          • Hostname top level domain (topleveldomain)
          • Is empty (isempty)
          • Is in (`in`, <-)
          • Is in - case insensitive (weakin)
          • Length (length)
          • Locate (locate)
          • Lower case (lower)
          • Matches (matches, ~)
          • Peek (peek)
          • Replace all (replaceall)
          • Replace first (replace)
          • Shannon entropy (shannonentropy)
          • Split (split)
          • Split regexp (splitre)
          • Starts with (startswith)
          • Substitute (subs)
          • Substitute all (subsall)
          • Substring (substring)
          • Trim both sides (trim)
          • Trim the left side (ltrim)
          • Trim the right side (rtrim)
          • Upper case (upper)
        • Web group
          • Absolute URI (absoluteuri)
          • Opaque URI (opaqueuri)
          • URI authority (uriauthority)
          • URI fragment (urifragment)
          • URI host (urihost)
          • URI path (uripath)
          • URI port (uriport)
          • URI query (uriquery)
          • URI scheme (urischeme)
          • URI ssp (urissp)
          • URI user (uriuser)
          • URL decode (urldecode)
          • User Agent Company (uacompany)
          • User Agent Company URL (uacompanyurl)
          • User Agent Device Icon (uadeviceicon)
          • User Agent Device Information URL (uadeviceinfourl)
          • User Agent Device Type (uadevicetype)
          • User Agent Family (uafamily)
          • User Agent Icon (uaicon)
          • User Agent Information URL (uainfourl)
          • User Agent is Robot (uaisrobot)
          • User Agent Name (uaname)
          • User Agent OS Company (uaoscompany)
          • User Agent OS Company URL (uaoscompanyurl)
          • User Agent OS Family (uaosfamily)
          • User Agent OS Icon (uaosicon)
          • User Agent OS Name (uaosname)
          • User Agent OS URL (uaosurl)
          • User Agent Type (uatype)
          • User Agent URL (uaurl)
          • User Agent Version (uaversion)
    • Working in the search window
      • Generate charts
        • Affinity chord diagram
        • Availability timeline
        • Bipartite chord diagram
        • Bubble chart
        • Chart aggregation
        • Custom date chart aggregation
        • Flame graph
        • Flat world map by coordinates
        • Flat world map by country
        • Google animated heat map
        • Google area map
        • Google heat map
        • Graph diagram
          • Creating a graph diagram
          • Working in the graph diagram
          • Monitor intranet traffic to dangerous websites
        • Histogram
        • Pew Pew map
        • Pie chart
        • Pie layered chart
        • Punch card
        • Robust Random Cut Forest chart
        • Sankey diagram
        • Scatter plot
        • Time heatmap
        • Triple exponential chart
        • Voronoi treemap
      • Data enrichment
        • Upload a lookup table
        • Create a lookup table from a query
        • Add lookup values to your query
        • Manage and edit lookup tables
        • Threat lookups
      • Setting up a data table
        • Modifying the column layout
          • Arrange and resize columns
          • Hide and show columns
          • Change the position of column headers
          • Sort data
          • Setting a default table layout
        • Add a description to a data table
        • Autoparser
          • Autoparse a JSON object
      • Advanced data operations
        • Graphical correlation
          • Cross-Search Graph Diagram
          • Cross-Search Table Join
          • Cross-Search Sankey Diagram
          • Cross-Search Line Chart
        • Custom and union tables
          • Create a custom table
          • Create a union table
          • Manage custom and union tables
        • Set up a data source
        • Inject data to a new table
        • Drill downs
        • Manipulate your data using CyberChef
        • Time series report
      • Use case: eCommerce behavior analysis
        • Step 1. Error analysis using status codes
          • Specific analysis for 404 codes
          • Custom alerts for 404 errors
        • Step 2. Operating system ranking
          • Get the usage share of operating systems
          • Visualize the usage share of operating systems
        • Step 3. Country distribution
          • Build a histogram displaying country distribution
          • Geolocate IP addresses
    • Managing your queries
      • Rename a query
      • Favorite queries
      • Query history
      • Check currently running queries
      • Add a description to your query
      • Block a query
      • Share a query
      • Download query data
      • Close a query
      • Load query data into Excel using the Devo Connector add-in
      • Query priority
    • Best practices for data search
    • Monitoring tables
      • Web application monitoring
      • Alerts monitoring
  • Parsers and collectors
    • About Devo tags
    • Special Devo tags and data tables
    • List of Devo parsers
      • Business & Consumer
      • Cloud technologies
        • cdn.akamai
        • cloud.aws.cloudtrail.events
          • Forwarding the events using Node.js
          • Forwarding the events using Python
        • cloud.aws.cloudwatch.events
        • cloud.office365.siem
      • Databases
        • db.mysql
      • Host and Operating Systems
        • box.unix
        • box.vmware
        • box.win
        • box.win_nxlog
        • box.win_snare
      • Network and application security
        • auth.secureauth
        • auth.securenvoy
        • av.mcafee
        • av.sophos
        • box.iptables
        • edr.cylance
        • edr.fireeye.alerts
        • edr.minervalabs.events
        • endpoint.symantec
        • firewall.checkpoint
        • firewall.cisco firepower and vpn.cisco
        • firewall.fortinet
        • firewall.huawei
        • firewall.juniper
        • firewall.paloalto
          • Sending Palo Alto events to Devo relay using SSL
        • firewall.pfsense
        • firewall.sonicwall
        • firewall.sophos
        • firewall.sophos.xgfirewall
        • firewall.stonegate
        • firewall.windows
        • mail.proofpoint
        • nac.aruba
        • network.meraki
        • network.versa
        • proxy.bluecoat
        • proxy.forcepoint
        • proxy.squid
        • uba.varonis
        • vuln.beyondtrust
        • vpn.pulsesecure.sa
      • Network connectivity
        • netstat.netflow
        • dns.bind
        • dns.windows
        • ftp.iis
      • Web servers
        • web.apache
        • web.apache.mod-security
        • web.iis
        • web.jboss
        • web.nginx
        • web.tomcat
      • Technologies supported in CEF syslog format
    • Collectors
      • AWS collector
      • Google Cloud Platform collector
      • G Suite collectors
        • G Suite Alerts collector
        • G Suite Reports collector
      • Microsoft Azure collector
      • Microsoft Graph collector
      • Okta collector
      • OneLogin collector
      • Rapid7 InsightVM collector
      • Salesforce collector
  • Activeboards
    • Creating an Activeboard
    • Working with Activeboard widgets
      • Area chart widgets
      • Column chart widgets
      • Donut chart widgets
      • Heatmap widgets
      • Line chart widgets
      • Pie chart widgets
      • Simple value widgets
      • Table widgets
      • Voronoi diagram widgets
    • Working with Activeboard inputs
    • LINQ syntax differences between Activeboards and the search window
    • Setting a time range in Activeboards
    • Working with Activeboards
      • Active Refresh
    • Sharing Activeboards
  • Dashboards
    • Create a new dashboard
    • Working with dashboard widgets
      • Availability timeline widget
      • Chord diagram widget
      • Circle world map widget
      • Color key value widget
      • Color world map widget
      • Column chart widget
      • Comparative chart widget
      • Funnel widget
      • Gauge meter widget
      • Google heatmap widget
      • Heat calendar widget
      • Line chart widget
        • Customize your Line chart
      • Monitoring widget
      • Pie chart widget
      • Punch card widget
      • Sectored pie chart widget
      • Table widget
      • Time heatmap widget
      • Tree diagram widget
      • Voronoi tree widget
    • Configuring and sharing dashboards
  • Alerts and notifications
    • Creating new alerts
      • Alert trigger methods
        • Each alert type
        • Several alert type
        • Low alert type
          • Inactivity alert
        • Rolling alert type
        • Deviation alert type
        • Gradient alert type
      • Create an alert based on triggered alerts
    • Configuring alerts
      • Manage defined alerts
      • Manage sending policies
      • Manage delivery methods
        • Email delivery methods
        • HTTP-JSON delivery methods
        • Service Desk delivery methods
        • Jira delivery methods
        • Pushover delivery methods
        • PagerDuty delivery methods
        • Slack delivery methods
      • Manage anti-flooding policies
      • Make an alert available for panels
      • Pre-installed alert reference
    • Managing triggered alerts
      • Add a comment to a triggered alert
      • Apply a filter for post-processing
  • Panels
    • Create and customize a panel
    • Adding an alert to a panel
    • Adding a query to a panel
    • Using panels
  • Applications
    • Devo Security Operations
      • Overview Dashboard
      • Triage
        • Triaging alerts
        • Triaging investigations
      • Investigations
      • Threat Hunting
      • Use cases
    • Devo Stats
      • Working in the Devo Stats application
      • Application tabs and widgets
        • User tab
        • Volume tab
        • Query tab
          • User Query Info
          • CPU Query Info
          • CPU Query Info Multidomain
        • Status tab
    • Security Insights
      • Installing Security Insights
        • Security Insights lookups
      • Configuring Security Insights
      • Navigating Security Insights
        • Overview tab
        • Threats tab
        • Network tab
        • DNS tab
        • Firewall tab
        • Proxy tab
        • Access tab
        • Web tab
        • IDS tab
    • Service operations
      • Basic concepts
      • Installation
      • Global models
      • Technologies configuration
      • Models configuration
      • Service overview
      • Incidents viewer
      • Monitors
      • User experience management
      • Use case for service operations
        • Initial analysis
        • Model configuration
        • Running the model
        • Incidents
    • Systems Monitoring
      • Basic monitoring
      • Advanced monitoring
  • Tools
    • Data Explorer
    • Query App
    • Time Series Analytics
  • Social Intelligence
  • API reference
    • REST API
      • Authorizing REST API requests
      • Running queries with the REST API
        • Forward response to HDFS
        • Forward response to Amazon S3
        • Forward response to SNMP
        • Forward response to email
        • Send requests with Postman
      • Job requests
    • Provisioning API
      • Authorizing Provisioning API requests
      • Common operations
        • User operations
        • Domain operations
        • Certificates
        • Role management
        • Domain resources management
      • Reseller operations
        • Price plans
      • Role specification and examples
    • Alerting API
      • Working with alert definitions
    • Using and managing OData feeds
      • Connecting with Excel
      • Connecting with Tableau
      • Connecting with Power BI
  • Release notes
    • 6.0.0
    • 6.0.1
    • 6.1.0
    • 6.1.1
    • 6.1.2
    • 6.1.3
    • 6.1.4
    • 6.2.0
    • 6.3.0
    • 6.3.1
    • 6.3.2
    • 6.3.3-1
    • 6.4.0
    • 6.4.1
    • 6.4.3
    • 6.5.0
    • 6.5.1
    • 6.5.2
    • 6.6.0
    • 6.6.1
    • 6.6.2
    • 6.7.0
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Add a comment to a triggered alert

Alerts and notifications / Managing triggered alerts

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Managing triggered alerts

Once your alerts are activated, they will monitor the queries and trigger when the alert conditions are detected. Use the Alerts Dashboard in the Alerts area of the Devo web app to monitor the history of all alerts triggered in the domain and manage the actions taken in response to them.

In order to perform the management tasks described in this article, you need to have a role with management permissions on Triggered alerts (Administration → Roles → Permissions tab).

About the Alerts Dashboard

The Alerts Dashboard is your control panel for tracking the alerts that have been triggered over time. There are two parts of the dashboard:

  • In the Alerts Overview area, you can use a combination of filters and dynamic charts to visually analyze the overall quantity of alerts over a period of time.
  • The Alerts History area lists all the alerts triggered in the domain starting with the most recent one and gives you the ability to carry out workflows related to managing the conditions that trigger the alerts.

Go to Preferences, then click the Alerts tab on the left inside the User Preferences tab to choose different settings related to the Alerts Dashboards area.

Alerts Overview

The Alerts Overview area lets you choose from among four types of charts to visualize the recent history of triggered alerts. By selecting a time period in the filter bar, you can limit the history from a brief as the last one hour or up to an entire year. You can also use the Show Open and Show All buttons to view all alerts or only the ones that have not yet been marked as closed.

Alerts History

The Alerts History area lists the recently triggered alerts and lets you manage the actions taken in response. You can perform the following actions in this area:

Monitor new triggered alerts

By default, triggered alerts are listed starting with the most recent. To draw your attention to the alerts you haven't yet seen in the history list, a "New" tag is displayed in the Status column for a couple of seconds when you access this area. Also, a green bar appears next to new alerts and does not disappear until you leave the Alerts Dashboard area.

You can always check if new alerts have been triggered in your domain looking at the counter in the Alerts option of the navigation pane. The green bubble next to the lightning icon indicates unread alerts triggered in your domain for the last 12 months.

If you hover over the Alerts icon while the navigation pane is minimized, you will see the following information:

Both counters are updated every 60 seconds to show new alerts triggered in the domain. This is the information displayed by each counter:

  • New alerts since last update - This is the count of unread alerts since the last time you visited the Alerts Dashboard. The count is reset every time you access this area.

    Load new alerts

    If new alerts arrive while you are in the Alerts Dashboard, you will see a Load New button at the top of the table. Click it to load all the new alerts triggered in your domain, no matter its status.

  • Unread alerts in the domain - This is the total count of unread alerts in your domain for the last 12 months, and corresponds to the count in the red bubble next to the Alerts icon. The count will decrease if you mark alerts as Watched or Closed in the Alerts History. To do it, click the info in the Summary column of the alert to see its description, or select View alert details or Mark as closed in the ellipsis menu that appears when you hover over the right end of a row. Alternatively, you can reset the total count of unread alerts in your domain by clicking the Reset unread icon in at the top of the Alerts History table.

  

Why can't I see the reset button?

The reset button will only be available to users whose role has the Unread domain alerts permission (Administration → Roles → Permissions tab). Learn more in Role permissions.

Filter triggered alerts

If you are looking for a specific alert in the list, you can filter the list by clicking values in the Status, Alert name, Category - SubCategory or Priority columns.

Change the priority of a triggered alert

You can change the priority of a triggered alert hovering over the Priority column value, and clicking the Change button that appears.

Change the status of a triggered alert

The Status column indicates to what extent a triggered alert has been acknowledged. There are three possible values:

  • Unread means that the alert has been seen in the list but its details have not yet been viewed by any user in the domain.
  • Watched means that the alert's details have been viewed by any user in the domain; either by expanding the Detailed Information or using the ellipsis menu option.
  • Updated means that the condition which triggered the alert does not persist any longer. This status is generated by the Systems Monitoring application whenever a triggered alert that was created using the application is no longer relevant and thus needs no further monitoring.
  • Closed is when a user in the domain has determined that the alert no longer requires attention or action. Indicate if you want closed alerts to appear in the Alert History in your user preferences.

Manage triggered alerts

Using an alert's ellipsis menu, you can also access the following options:

View alert details 

Check the details of the selected alert. Alternatively, the drop-down control in the Summary column can be used to expand the row to display the full alert message. This action will set the status of the alert to Watched.

Go to query

See the events that made the alert trigger. You will be taken to the search window, and you will see the alert query with the time range where the events that triggered the alert are. You will access the search window in incognito mode, which means any changes in the query will not be saved.

This option is only available for alerts created by users in your domain (alerts in the My Alerts category).

This option will not appear with alerts created using the Alerting API.

Create annotation

Use comments to track actions taken to address the alert condition. Learn more in Add a comment to a triggered alert. 

New filter / Edit filter

Create filters that automatically process alerts when they're triggered with the characteristics you set forth. Alerts with post-filters are marked with this icon . If an alert has already one or several post-filters defined, you can click that icon or select Edit filter in the ellipsis menu to remove the existing post-filters or add new ones. Learn more in Apply a filter for post-processing.

Edit / View

Opens the Edit alert definition window, where you can edit the Category, Description and Priority of your alerts, or modify the query that defines the alert. You can only edit the alerts created by users in your domain (alerts in the My Alerts category). Learn more here.

In case you select an alert generated through the Alerting API, you will see the View option. In this case, you will only be able to check the details of the alert. To modify it, you must use the API.

Related articles:

  • Creating new alerts
  • Configuring alerts
  • Add a comment to a triggered alert
  • Apply a filter for post-processing
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