---
title: "Workday collector"
canonical: "https://docs.devo.com/space/latest/365527094/Workday%20collector"
format: markdown
---
> Macro (toc)

## Overview

Workday is a service that automates the sourcing, aggregation, normalization, and data management of security data across your organization into a security data lake stored in your account. A security data lake helps make your organization’s security data broadly accessible to your preferred security analytics solutions to power use cases such as threat detection, investigation, and incident response. 

Workday has adopted the Open Cybersecurity Schema Framework (OCSF), an open standard. With OCSF support, the service can normalize and combine security data from AWS and a broad range of enterprise security data sources.

## Devo collector features

| **Feature** | **Details** |
| --- | --- |
| Allow parallel downloading (`multipod`) | `not allowed` |
| Running environments | - `collector server`
- `on-premise` |
| Populated Devo events | `table` |
| Flattening preprocessing | `no` |
| Allowed source events obfuscation | `yes` |

## Data sources

| **Data source** | **Description** | **API endpoint** | **Collector service name** | **Devo table** | **Available from release** |
| --- | --- | --- | --- | --- | --- |
| Workday | Provides the ability to view log entries in the User Activity report data source | `/activityLogging` | `activity_logging` | `app.workday.user_activity.activity` | `v1.0.0` |

For more information on how the events are parsed, [visit our page](https://devodocs.atlassian.net/wiki/spaces/latest/pages/311492786).

## Minimum configuration required for basic pulling

Although this collector supports advanced configuration, the fields required to retrieve data with basic configuration are defined below.

> ℹ️ This minimum configuration refers exclusively to those specific parameters of this integration. There are more required parameters related to the generic behavior of the collector. Check setting sections for details.

| **Setting** | **Details** |
| --- | --- |
| `client_id` | Client ID |
| `client_secret` | Client Secret |
| `refresh_token` | The refresh token |
| `base_url` | The base URL<br>Please note that the tenant is used as part of the API URL. For instance, in the URL `https://wd5-services1.myworkday.com/ccx/api/v1/acme`, the base API URL is `https://wd5-services1.myworkday.com` and the tenant is “acme.” |
| `tenant` | The Workday tenant<br>Please note that the tenant is used as part of the API URL. For instance, in the URL `https://wd5-services1.myworkday.com/ccx/api/v1/acme`, the base API URL is `https://wd5-services1.myworkday.com` and the tenant is “acme.” |

> ℹ️ See the **Accepted authentication methods** section to verify what settings are required based on the desired authentication method.

## Accepted authentication methods

|  |  |  |
| --- | --- | --- |
| **Authentication method** | **Client ID** | **Client Secret** |
| `client_id` / `client_secret` | Required | Required |

## Run the collector

Once the data source is configured, you can either send us the required information if you want us to host and manage the collector for you (<u>Cloud collector</u>), or deploy and host the collector in your own machine using a Docker image (<u>On-premise collector</u>).

> Macro (rw-ui-tabs-macro)
> 
> > Macro (rw-tab)
> 
> We use a piece of software called Collector Server to host and manage all our available collectors.
> 
> To enable the collector for a customer:
> 
> 1. In the **Collector Server** **GUI**, access the **domain** in which you want this instance to be created
> 2. Click **Add Collector** and find the one you wish to add.
> 3. In the **Version** field, select the latest value.
> 4. In the **Collector Name** field, set the value you prefer (this name must be unique inside the same Collector Server domain).
> 5. In the sending method select **Direct Send. Direct Send** configuration is optional for collectors that create `Table` events, but mandatory for those that create `Lookups`.
> 6. In the **Parameters** section, establish the **Collector Parameters** as follows below:
> 
> ### Editing the JSON configuration
> 
> ```
> {
>   "globals": {
>     "debug": "<debug_status>",
>     "id": "not_used",
>     "name": "workday",
>     "persistence": {
>       "type": "filesystem",
>       "config": {
>         "directory_name": "state"
>       }
>     }
>   },
>   "inputs": {
>     "workday": {
>       "id": "<input_id_value>",
>       "enabled": true,
>       "base_url": "<base_url_value>",
>       "override_token_endpoint": "<override_token_endpoint_value>",
>       “environment”: “<environment_value>”,
>       "credentials": {
>         "client_id": "<client_id_value>",
>         "client_secret": "<client_secret_value>",
>         "refresh_token": "<refresh_token_value>",
>         "tenant": "<tenant_value>"
>       },
>       "services": {
>         "activity_logging": {
>           "override_tag": "<override_tag_value>",
>           "start_time_in_utc": "<start_time_in_utc_value>",
>           "obfuscation_data": ["<obfuscation_data_values>"]
>         }
>       }
>     }
>   }
> }
> 
> ```
> 
> > ℹ️ All defined service entities will be executed by the collector. If you do not want to run any of them, just remove the entity from the `services` object.
> 
> Please replace the placeholders with real world values following the description table below:
> 
> | **Parameter** | **Data type** | **Type** | **Value Range / Format** | **Details** |
> | --- | --- | --- | --- | --- |
> | `debug_status` | `bool` | mandatory | true / false | If the value is `true`, the debug logging traces will be enabled when running the collector. If the value is `false`, only the info, warning, and error logging levels will be printed. |
> | `devo_address` | `str` | mandatory | `collector-us.devo.io `<br>`collector-eu.devo.io` | Use this parameter to identify the Devo Cloud where the events will be sent. |
> | `chain_filename` | `str` | mandatory | minimum length: 4<br>maximum length: 20 | Use this parameter to identify the chain.cert file downloaded from your Devo domain. Usually this file's name is: `chain.crt`. |
> | `cert_filename` | `str` | mandatory | minimum length: 4<br>maximum length: 20 | Use this parameter to identify the file.cert downloaded from your Devo domain. |
> | `key_filename` | `str` | mandatory | minimum length: 4<br>maximum length: 20 | Use this parameter to identify the file.key downloaded from your Devo domain. |
> | `input_id_value` | `int` | mandatory | minimum length: 5<br>maximum length: 15 | Use this parameter to give a unique ID to this input service.<br>This parameter is used to build the persistence address. Do not use the same value for multiple collectors. It could cause a collision. |
> | `base_url_value` | `string` | mandatory | minimum length: 1 | For the URL <u>[https://wd5-services1.myworkday.com/ccx/api/v1/acme](https://wd5-services1.myworkday.com/ccx/api/v1/acme)</u>, the base URL is <u>[https://wd5-services1.myworkday.com](https://wd5-services1.myworkday.com)</u>. |
> | `override_token_endpoint_value` | `string` | optional | minimum length: 1 | An optional token endpoint. The default token endpoint follows the pattern: `{base_url}/ccx/oauth2/{tenant}/token`<br>This parameter should be removed if it is not used. |
> | `environment_value` | `str` | Optional | Minimum length: 1 | This is an optional control parameter that is injected into the events and allows to differentiate the environment. For example: dev and prod.<br>This parameter should be removed if it is not used. |
> | `client_id_value` | `str` | mandatory | minimum length: 1 | The Workday API Client ID |
> | `client_secret_value` | `str` | mandatory | minimum length: 1 | The Workday API Client secret |
> | `refresh_token_value` | `str` | mandatory | minimum length: 1 | The Workday refresh token |
> | `tenant_value` | `str` | mandatory | minimum length: 1 | The Workday tenant<br>Please note that the tenant is used as part of the API URL. For instance, in the URL <u>[https://wd5-services1.myworkday.com/ccx/api/v1/acme](https://wd5-services1.myworkday.com/ccx/api/v1/acme)</u>, the base API URL is <u>[https://wd5-services1.myworkday.com](https://wd5-services1.myworkday.com)</u> and the tenant is “acme.” |
> | `override_tag_value` | `str` | optional | Devo tag-friendly string (no special characters, spaces, etc.) For more information see <u>[Devo Tags](https://docs.devo.com/space/latest/95126204/About%20Devo%20tags)</u>. | An optional tag that allows users to override the service default tags.<br>This parameter can be removed or commented. |
> | `start_time_in_utc_value` | `str` | optional | UTC datetime string having datetime string format `%-Y-%m-%d %H-%M-%S` (e.g., “`2000-01-01 00:00:01`”) | This configuration allows you to set a custom date as the beginning of the period to download. This allows downloading historical data (one month back for example) before downloading new events.<br>This parameter should be removed if it is not used. |
> | `obfuscation_data_values` | `array<object>` | optional | The objects in the array look like this:<br>`obfuscation_data:`<br>- `name:`<br>- `credentials`<br>- `"*"`<br>`    value: "**********"` | Each object represents the necessary configuration to obfuscate messages before these are sent to Devo.<br>This parameter can be removed or commented. |
> 
> > Macro (rw-tab)
> 
> This data collector can be run in any machine that has the Docker service available because it should be executed as a docker container. The following sections explain how to prepare all the required setup for having the data collector running.
> 
> ### Structure
> 
> The following directory structure should be created for being used when running the collector:
> 
> ```
> <any_directory>
> └── devo-collectors/
>     └── <product_name>/
>         ├── certs/
>         │   ├── chain.crt
>         │   ├── <your_domain>.key
>         │   └── <your_domain>.crt
>         ├── state/
>         └── config/ 
>             └── config.yaml 
> ```
> 
> > ⚠️ Replace `<product_name>` with the proper value.
> 
> ### Devo credentials
> 
> In Devo, go to **Administration → Credentials → X.509 Certificates**, download the **Certificate**, **Private key** and **Chain CA** and save them in `<product_name>/certs/`. Learn more about security credentials in Devo [here](#).
> 
> ![image-20240620-124755.png](media://bbdf7b9f-b362-4573-b7a1-f67c793f0064)
> 
> > ⚠️ Replace `<product_name>` with the proper value.
> 
> ### Editing the config.yaml file
> 
> ```
> globals:
>   debug: <debug_status>
>   id: not_used
>   name: workday
>   persistence:
>     type: filesystem
>     config:
>       directory_name: state
> 
> outputs:
>   devo_us_1:
>     type: devo_platform
>     config:
>       address: <devo_address>
>       port: 443
>       type: SSL
>       chain: <chain_filename>
>       cert: <cert_filename>
>       key: <key_filename>
> 
> inputs:
>   workday:
>     id: <input_id_value>
>     enabled: true
>     base_url: <base_url_value>
>     override_token_endpoint: <override_token_endpoint_value>
>     environment: <environment_value>
>     credentials:
>       client_id: <client_id_value>
>       client_secret: <client_secret_value>
>       refresh_token: <refresh_token_value>
>       tenant: <tenant_value>
>     services:
>       activity_logging:
>         override_tag: <override_tag_value>
>         start_time_in_utc: <start_time_in_utc_value>
>         obfuscation_data: [<obfuscation_data_values>]
> ```
> 
> > ℹ️ All defined service entities will be executed by the collector. If you do not want to run any of them, just remove the entity from the `services` object.
> 
> Replace the placeholders with your required values following the description table below:
> 
> | **Parameter** | **Data type** | **Type** | **Value Range / Format** | **Details** |
> | --- | --- | --- | --- | --- |
> | `debug_status` | `bool` | mandatory | true / false | If the value is `true`, the debug logging traces will be enabled when running the collector. If the value is `false`, only the info, warning, and error logging levels will be printed. |
> | `devo_address` | `str` | mandatory | `collector-us.devo.io `<br>`collector-eu.devo.io` | Use this parameter to identify the Devo Cloud where the events will be sent. |
> | `chain_filename` | `str` | mandatory | minimum length: 4<br>maximum length: 20 | Use this parameter to identify the chain.cert file downloaded from your Devo domain. Usually this file's name is: `chain.crt`. |
> | `cert_filename` | `str` | mandatory | minimum length: 4<br>maximum length: 20 | Use this parameter to identify the file.cert downloaded from your Devo domain. |
> | `key_filename` | `str` | mandatory | minimum length: 4<br>maximum length: 20 | Use this parameter to identify the file.key downloaded from your Devo domain. |
> | `input_id_value` | `int` | mandatory | minimum length: 5<br>maximum length: 15 | Use this parameter to give a unique ID to this input service.<br>This parameter is used to build the persistence address. Do not use the same value for multiple collectors. It could cause a collision. |
> | `base_url_value` | `string` | mandatory | minimum length: 1 | For the URL <u>[https://wd5-services1.myworkday.com/ccx/api/v1/acme](https://wd5-services1.myworkday.com/ccx/api/v1/acme)</u>, the base URL is <u>[https://wd5-services1.myworkday.com](https://wd5-services1.myworkday.com)</u>. |
> | `override_token_endpoint_value` | `string` | optional | minimum length: 1 | An optional token endpoint. The default token endpoint follows the pattern: `{base_url}/ccx/oauth2/{tenant}/token`<br>This parameter should be removed if it is not used. |
> | `environment_value` | `str` | Optional | Minimum length: 1 | This is an optional control parameter that is injected into the events and allows to differentiate the environment. For example: dev and prod.<br>This parameter should be removed if it is not used. |
> | `client_id_value` | `str` | mandatory | minimum length: 1 | The Workday API Client ID |
> | `client_secret_value` | `str` | mandatory | minimum length: 1 | The Workday API Client secret |
> | `refresh_token_value` | `str` | mandatory | minimum length: 1 | The Workday refresh token |
> | `tenant_value` | `str` | mandatory | minimum length: 1 | The Workday tenant<br>Please note that the tenant is used as part of the API URL. For instance, in the URL <u>[https://wd5-services1.myworkday.com/ccx/api/v1/acme](https://wd5-services1.myworkday.com/ccx/api/v1/acme)</u>, the base API URL is <u>[https://wd5-services1.myworkday.com](https://wd5-services1.myworkday.com)</u> and the tenant is “acme.” |
> | `override_tag_value` | `str` | optional | Devo tag-friendly string (no special characters, spaces, etc.) For more information see <u>[Devo Tags](https://docs.devo.com/space/latest/95126204/About%20Devo%20tags)</u>. | An optional tag that allows users to override the service default tags.<br>This parameter can be removed or commented. |
> | `start_time_in_utc_value` | `str` | optional | UTC datetime string having datetime string format `%-Y-%m-%d %H-%M-%S` (e.g., “`2000-01-01 00:00:01`”) | This configuration allows you to set a custom date as the beginning of the period to download. This allows downloading historical data (one month back for example) before downloading new events.<br>This parameter should be removed if it is not used. |
> | `obfuscation_data_values` | `array<object>` | optional | The objects in the array look like this:<br>`obfuscation_data:`<br>- `name:`<br>- `credentials`<br>- `"*"`<br>`    value: "**********"` | Each object represents the necessary configuration to obfuscate messages before these are sent to Devo.<br>This parameter can be removed or commented. |
> 
> ### Download the Docker image
> 
> The collector should be deployed as a Docker container. Download the Docker image of the collector as a .tgz file by clicking the link in the following table:
> 
> | **Collector Docker image** | **SHA-256 hash** |
> | --- | --- |
> | [collector-workday_if-docker-image-1.3.0](https://drive.google.com/file/d/1BkU7muMJLeKh9Ln-Z8d7E0Xp_MSRj9wI/view?usp=drive_link) | `cf73f68b4badebee40f96de8e9706fc46f035dc90d06c003351fc7ef51d18741` |
> 
> Use the following command to add the Docker image to the system:
> 
> ```
> gunzip -c <image_file>-<version>.tgz | docker load
> ```
> 
> > ⚠️ Once the Docker image is imported, it will show the real name of the Docker image (including version info). Replace `<image_file>` and `<version>` with a proper value.
> 
> The Docker image can be deployed on the following services:
> 
> #### Docker
> 
> Execute the following command on the root directory `<any_directory>/devo-collectors/<product_name>/`
> 
> ```
> docker run
> --name collector-<product_name>
> --volume $PWD/certs:/devo-collector/certs
> --volume $PWD/config:/devo-collector/config
> --volume $PWD/state:/devo-collector/state
> --env CONFIG_FILE=config.yaml
> --rm
> --interactive
> --tty
> <image_name>:<version>
> ```
> 
> > ⚠️ Replace `<product_name>`, `<image_name>` and `<version>` with the proper values.
> 
> #### Docker Compose
> 
> The following Docker Compose file can be used to execute the Docker container. It must be created in the `<any_directory>/devo-collectors/<product_name>/` directory.
> 
> ```
> version: '3'
> services:
>   collector-<product_name>:
>     image: <image_name>:${IMAGE_VERSION:-latest}
>     container_name: collector-<product_name>
>     volumes:
>       - ./certs:/devo-collector/certs
>       - ./config:/devo-collector/config
>       - ./credentials:/devo-collector/credentials
>       - ./state:/devo-collector/state
>     environment:
>       - CONFIG_FILE=${CONFIG_FILE:-config.yaml}
> ```
> 
> To run the container using docker-compose, execute the following command from the `<any_directory>/devo-collectors/<product_name>/` directory:
> 
> ```
> IMAGE_VERSION=<version> docker-compose up -d
> ```
> 
> > ⚠️ Replace `<product_name>`, `<image_name>` and `<version>` with the proper values.

## Collector services detail

This section is intended to explain how to proceed with specific actions for services.

### Events service

<details>
<summary>Verify data collection</summary>

#### Internal process and deduplication method

All Workday events are fetched via the activityLogging  endpoint: `{base_url}/ccx/api/privacy/v1/{tenant}/activityLogging`

The collector continually pulls new events since the last recorded timestamp. A unique hash value is computed for each event and used for deduplication purposes to ensure events are not fetched multiple times in subsequent pulls.

#### Devo categorization and destination

All events of this service are ingested into the table `app.workday.user_activity.activity`.

#### Setup output

A successful run has the following output messages for the setup module:

```
2023-06-19T00:22:09.263    INFO InputProcess::MainThread -> WorkdayPullerSetup(unknown,workday#10001,activity_logging#predefined) -> Starting thread
2023-06-19T00:22:09.264    INFO InputProcess::MainThread -> WorkdayPuller(workday,10001,activity_logging,predefined) - Starting thread
2023-06-19T00:22:09.264 WARNING InputProcess::WorkdayPuller(workday,10001,activity_logging,predefined) -> Waiting until setup will be executed
2023-06-19T00:22:09.651 WARNING InputProcess::WorkdayPullerSetup(unknown,workday#10001,activity_logging#predefined) -> Testing fetch from https://wd5-services1.myworkday.com/ccx/api/privacy/v1/acme/activityLogging.
2023-06-19T00:22:10.067    INFO InputProcess::WorkdayPullerSetup(unknown,workday#10001,activity_logging#predefined) -> Successfully tested fetch from https://wd5-services1.myworkday.com/ccx/api/privacy/v1/acme/activityLogging. Source is pullable.
2023-06-19T00:22:10.068    INFO InputProcess::WorkdayPullerSetup(unknown,workday#10001,activity_logging#predefined) -> Setup for module <WorkdayPuller> has been successfully executed
```

#### Puller output

```
2023-06-19T00:28:13.500    INFO InputProcess::WorkdayPuller(workday,10001,activity_logging,predefined) -> WorkdayPuller(workday,10001,activity_logging,predefined) Starting the execution of pre_pull()
2023-06-19T00:28:13.501    INFO InputProcess::WorkdayPuller(workday,10001,activity_logging,predefined) -> Reading persisted data
2023-06-19T00:28:13.502    INFO InputProcess::WorkdayPuller(workday,10001,activity_logging,predefined) -> Data retrieved from the persistence: {'@persistence_version': 1, 'start_time_in_utc': '2023-06-19T04:23:01Z', 'last_event_time_in_utc': '2023-06-19T04:26:52Z', 'last_ids': ['60ff86dc074ba6762adc31bb7e1cf9de1bb739fef8e6f3138f1220ce39f98261', '5137ae41a8ed84eda7d1b3daf077022e6f138829315961743be50f210971ff56', '9f5c18ae1506a54755a559b2806f61bf234fd4489fcde694804f4b7d51c70ee0'], 'next_offset': 0}
2023-06-19T00:28:13.503    INFO InputProcess::WorkdayPuller(workday,10001,activity_logging,predefined) -> Running the persistence upgrade steps
2023-06-19T00:28:13.503    INFO InputProcess::WorkdayPuller(workday,10001,activity_logging,predefined) -> Running the persistence corrections steps
2023-06-19T00:28:13.503    INFO InputProcess::WorkdayPuller(workday,10001,activity_logging,predefined) -> Running the persistence corrections steps
2023-06-19T00:28:13.504    INFO InputProcess::WorkdayPuller(workday,10001,activity_logging,predefined) -> No changes were detected in the persistence
2023-06-19T00:28:13.504    INFO InputProcess::WorkdayPuller(workday,10001,activity_logging,predefined) -> WorkdayPuller(workday,10001,activity_logging,predefined) Finalizing the execution of pre_pull()
2023-06-19T00:28:13.504    INFO InputProcess::WorkdayPuller(workday,10001,activity_logging,predefined) -> Starting data collection every 60 seconds
2023-06-19T00:28:13.505    INFO InputProcess::WorkdayPuller(workday,10001,activity_logging,predefined) -> Pull Started
2023-06-19T00:28:15.338    INFO InputProcess::WorkdayPuller(workday,10001,activity_logging,predefined) -> Fetching all activity logs subject to the following parameters: {'from': '2023-06-19T04:26:52Z', 'to': '2023-06-19T04:28:13Z', 'limit': 1000, 'offset': 0}
2023-06-19T00:28:15.506    INFO InputProcess::WorkdayPuller(workday,10001,activity_logging,predefined) -> 104 record(s) returned for last batch which is less than limit of 1000. No new records remaining. Finishing pull.
2023-06-19T00:28:15.507    INFO InputProcess::WorkdayPuller(workday,10001,activity_logging,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1687148893500):Number of requests made: 1; Number of events received: 104; Number of duplicated events filtered out: 3; Number of events generated and sent: 101; Average of events per second: 50.447.
2023-06-19T00:28:15.507    INFO InputProcess::WorkdayPuller(workday,10001,activity_logging,predefined) -> Statistics for this pull cycle (@devo_pulling_id=1687148893500):Number of requests made: 1; Number of events received: 104; Number of duplicated events filtered out: 3; Number of events generated and sent: 101; Average of events per second: 50.442.
2023-06-19T00:28:15.507    INFO InputProcess::WorkdayPuller(workday,10001,activity_logging,predefined) -> The data is up to date!
2023-06-19T00:28:15.508    INFO InputProcess::WorkdayPuller(workday,10001,activity_logging,predefined) -> Data collection completed. Elapsed time: 2.007 seconds. Waiting for 57.993 second(s) until the next one
```

After a successful collector’s execution (that is, no error logs found), you will see the following log message:

```
2023-06-19T00:28:15.507    INFO InputProcess::WorkdayPuller(workday,10001,activity_logging,predefined) -> Statistics for this pull cycle (@devo_pulling_id=1687148893500):Number of requests made: 1; Number of events received: 104; Number of duplicated events filtered out: 3; Number of events generated and sent: 101; Average of events per second: 50.442.
2023-06-19T00:28:15.507    INFO InputProcess::WorkdayPuller(workday,10001,activity_logging,predefined) -> The data is up to date!
2023-06-19T00:28:15.508    INFO InputProcess::WorkdayPuller(workday,10001,activity_logging,predefined) -> Data collection completed. Elapsed time: 2.007 seconds. Waiting for 57.993 second(s) until the next one
```
</details>

<details>
<summary>Restart the persistence</summary>

This collector uses persistent storage to download events in an orderly fashion and avoid duplicates. In case you want to re-ingest historical data or recreate the persistence, you can restart the persistence of this collector by following these steps:

1. Edit the configuration file.
2. Change the value of the `reset_persistence_auth` parameter to a different one.
3. Save the changes.
4. Restart the collector.

The collector will detect this change and will restart the persistence using the parameters of the configuration file or the default configuration in case it has not been provided.

> ⚠️ Note that this action clears the persistence and cannot be recovered in any way. Resetting persistence could result in duplicate or lost events.
</details>

<details>
<summary>Troubleshooting</summary>

This collector has different security layers that detect both an invalid configuration and abnormal operation. This table will help you detect and resolve the most common errors.

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
| **Error Type** | **Error Id** | **Error Message** | **Cause** | **Solution** |
| InitVariablesError | 1 | Invalid `start_time_in_utc: {ini_start_str}`. Must be in parseable datetime format. | The configured `start_time_in_utc` parameter is a non-parseable format. | Update the `start_time_in_utc` value to have the recommended format as indicated in the guide. |
| InitVariablesError | 2 | Invalid `start_time_in_utc: {ini_start_str}`. Must be in the past.. | The configured `start_time_in_utc` parameter is a future date. | Update the `start_time_in_utc` value to a past datetime. |
| SetupError | 101 | Failed to fetch OAuth token from `{token_endpoint}`. Exception: `{e}`. | The provided credentials, base URL, and/or token endpoint is incorrect. | Revisit the configuration steps and ensure that the correct values were specified in the config file. |
| SetupError | 102 | Failed to fetch data from `{endpoint}`. Source is not pullable. | The provided credentials, base URL, and/or token endpoint is incorrect. | Revisit the configuration steps and ensure that the correct values were specified in the config file. |
| ApiError | 401 | Error during API call (API provider HTML error response here) | The server returned an HTTP 401 response. | Ensure that the provided credentials are correct and provide read access to the targeted data. |
| ApiError | 429 | Error during API call to (API provider HTML error response here) | The server returned an HTTP 429 response. | The collector will attempt to retry requests (default up to 3 times) and respect back-off headers if they exist. If the collector repeatedly encounters this error, adjust the rate limit and/or contact the API provider to ensure that you have enough quota to complete the data pull. |
| ApiError | 500 | Error during API call to (API provider HTML error response here) | The server returned an HTTP 500 response. | If the API returns a 500 but successfully completes subsequent runs then you may ignore this error. If the API repeatedly returns a 500 error, ensure the server is reachable and operational. |
</details>

## Collector operations

This section is intended to explain how to proceed with specific operations of this collector.

<details>
<summary>Verify collector operations</summary>

### Initialization

The initialization module is in charge of setup and running the input (pulling logic) and output (delivering logic) services and validating the given configuration.

A successful run has the following output messages for the initializer module:

```
2023-01-10T15:22:57.146    INFO MainProcess::MainThread -> Loading configuration using the following files: {"full_config": "config.yaml", "job_config_loc": null, "collector_config_loc": null}
2023-01-10T15:22:57.146    INFO MainProcess::MainThread -> Using the default location for "job_config_loc" file: "/etc/devo/job/job_config.json"
2023-01-10T15:22:57.147    INFO MainProcess::MainThread -> "\etc\devo\job" does not exists
2023-01-10T15:22:57.147    INFO MainProcess::MainThread -> Using the default location for "collector_config_loc" file: "/etc/devo/collector/collector_config.json"
2023-01-10T15:22:57.148    INFO MainProcess::MainThread -> "\etc\devo\collector" does not exists
2023-01-10T15:22:57.148    INFO MainProcess::MainThread -> Results of validation of config files parameters: {"config": "config.yaml", "config_validated": True, "job_config_loc": "/etc/devo/job/job_config.json", "job_config_loc_default": True, "job_config_loc_validated": False, "collector_config_loc": "/etc/devo/collector/collector_config.json", "collector_config_loc_default": True, "collector_config_loc_validated": False}
2023-01-10T15:22:57.171 WARNING MainProcess::MainThread -> [WARNING] Illegal global setting has been ignored -> multiprocessing: False
```

### Events delivery and Devo ingestion

The event delivery module is in charge of receiving the events from the internal queues where all events are injected by the pullers and delivering them using the selected compatible delivery method.

A successful run has the following output messages for the initializer module:

```
2023-01-10T15:23:00.788    INFO OutputProcess::MainThread -> DevoSender(standard_senders,devo_sender_0) -> Starting thread
2023-01-10T15:23:00.789    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(standard_senders,devo_1) -> Starting thread (every 300 seconds)
2023-01-10T15:23:00.790    INFO OutputProcess::MainThread -> DevoSenderManager(standard_senders,manager,devo_1) -> Starting thread
2023-01-10T15:23:00.842    INFO OutputProcess::MainThread -> global_status: {"output_process": {"process_id": 18804, "process_status": "running", "thread_counter": 21, "thread_names": ["MainThread", "pydevd.Writer", "pydevd.Reader", "pydevd.CommandThread", "pydevd.CheckAliveThread", "DevoSender(standard_senders,devo_sender_0)", "DevoSenderManagerMonitor(standard_senders,devo_1)", "DevoSenderManager(standard_senders,manager,devo_1)", "OutputStandardConsumer(standard_senders_consumer_0)", 
```

#### Sender services

The Integrations Factory Collector SDK has 3 different senders services depending on the event type to delivery (`internal`, `standard`, and `lookup`). This collector uses the following Sender Services:

| **Logging trace** | **Description** |
| --- | --- |
| `Number of available senders: 1` | Displays the number of concurrent senders available for the given Sender Service. |
| `sender manager internal queue size: 0` | Displays the items available in the internal sender queue.<br>This value helps detect bottlenecks and needs to increase the performance of data delivery to Devo. This last can be made by increasing the concurrent senders. |
| `Total number of messages sent: 44, messages sent since "2022-06-28 10:39:22.511671+00:00": 21 (elapsed 0.007 seconds)` | Displays the number of events from the last time the collector executed the pull logic. Following the given example, the following conclusions can be obtained:<br>- 44 events were sent to Devo since the collector started.
- The last checkpoint timestamp was `2022-06-28 10:39:22.511671+00:00.`
- 21 events were sent to Devo between the last UTC checkpoint and now.
- Those 21 events required 0.007 seconds to be delivered.<br>By default these traces will be shown every 10 minutes. |

#### Sender statistics

Each service displays its own performance statistics that allow checking how many events have been delivered to Devo by type:

| **Logging trace** | **Description** |
| --- | --- |
| `Number of available senders: 1` | Displays the number of concurrent senders available for the given Sender Service. |
| `sender manager internal queue size: 0` | Displays the items available in the internal sender queue. |
| `Standard - Total number of messages sent: 57, messages sent since "2023-01-10 16:09:16.116750+00:00": 0 (elapsed 0.000 seconds` | Displays the number of events from the last time and following the given example, the following conclusions can be obtained:<br>- 44 events were sent to Devo since the collector started.
- The last checkpoint timestamp was `2023-01-10 16:09:16.116750+00:00.`
- 21 events where sent to Devo between the last UTC checkpoint and now.
- Those 21 events required `0.007 seconds` to be delivered. |
</details>

<details>
<summary>Check memory usage</summary>

To check the memory usage of this collector, look for the following log records in the collector which are displayed every 5 minutes by default, always after running the memory-free process.

- The used memory is displayed by running processes and the sum of both values will give the total used memory for the collector.
- The global pressure of the available memory is displayed in the `global` value.
- All metrics (Global, RSS, VMS) include the value before freeing and after `previous -> after freeing memory`

```
INFO InputProcess::MainThread -> [GC] global: 20.4% -> 20.4%, process: RSS(34.50MiB -> 34.08MiB), VMS(410.52MiB -> 410.02MiB)
INFO OutputProcess::MainThread -> [GC] global: 20.4% -> 20.4%, process: RSS(28.41MiB -> 28.41MiB), VMS(705.28MiB -> 705.28MiB)
```
</details>

## Change log

| **Release** | **Released on** | **Release type** | **Recommendations** |
| --- | --- | --- | --- |
| `v1.3.0` | 10/29/2024 | [improvement]  
[bug fixing] | `Recommended version` |
|  |
| `v1.2.0` | 10/16/2024 | [improvement]  
[bug fixing] | `-` |
|  |
| `v1.1.0` | 6/18/2024 | [NEW FEATURE]  
[bug fixing] | `-` |
|  |
| `v1.0.0` | 8/17/2023 | [initial release] | `-` |